CSM Application Form

CSM / VIRTUAL CSM

APPLICATION FORM

Please complete this form to apply for the position. We will be in touch shortly if we feel that you are a good candidate for this role. Also, please use a computer to fill out this form.

First Name *

Last Name *

Email *

Phone *

Country *

Resume/CV *

Please make sure to upload the English version of your Resume/CV.

Where did you hear about us? *

Do you have your own device and a stable internet connection? *

Yes

Are you comfortable working from 9AM-5PM CST? *

Yes

CSM / VIRTUAL CSM

APPLICATION FORM

Please answer the questions below honestly, and based on how you would handle them. If you don't have a lot of experience in some categories-- it's okay, we will train you.

What is your confidence level in handling digital marketing accounts? *

Rate yourself from 0-10 with 10 being the highest, and 0 being the lowest.

What is your confidence level in handling Analytics Reporting? *

What is your confidence level in handling Facebook/Meta Ads? *

What is your confidence level in handling SEM? *

What is your confidence level in handling SEO? *

How many years of working experience do you have with Account Management? *

No experience

Less than 1 year

1 - 3 years

3 or more years

How many clients do you manage at a time? *

Tell us about a time at work where you found an error, and what you did about it? *

Was there a time in your previous work that a client was disappointed with a project that you were handling? How did you resolve that? *

Please type your favorite color, your favorite animal and preferred type of weather. Then move to the next question, and at the end of the answer to that one, please type "Tangerine". *

You are a supervisor in a manufacturing facility. A machine has started producing defective parts, affecting the overall production quality. You have already checked for obvious malfunctions but found none. What should you do next? *

Continue production and address the defective parts during quality control.

Shut down the machine for maintenance and repair.

Ask the machine operator to increase production speed to reduce defects.

Reassign the machine operator to a different task temporarily.

Imagine you were managing a critical project for a big client’s onboarding, and the client expressed dissatisfaction with the onboarding’s progress and outcomes. How would you approach and resolve this situation based on your previous experiences? *

How do you feel about following certain SOP's, processes and administrative tasks? *

CSM / VIRTUAL CSM

APPLICATION FORM

Final Section

Would you describe yourself as *

Person who prefers to use as few words as possible to get their message across?

Someone that prefers to provide context and extra details whenever possible?

Would you describe yourself as *

Someone comfortable asking questions despite feeling they should know the answer

Someone that prefers to figure it out on their own?

What is something that really excites you about working with us? *

What is your salary expectation for this role (USD/Monthly)? *

Do you have any questions you have about Fountain Forward, the team, or the role? You are also encouraged to provide any feedback if you’d like.